Terms of Use

Who we are

This website is operated by EHCP Compass CIC, a Community Interest Company registered in England and Wales (company number 17240537), registered office Suite 10, Capital House, 61 Amhurst Road, London, E8 1LL. You can contact us at help@ehcpcompass.co.uk.

What the service is

EHCP Compass provides free, plain-English information for parents and carers of children with SEND in England: guides, letter templates, a support directory, deadline tools, multilingual resources, and optional AI-assisted tools. Some features require an account. We may add, change or withdraw features at any time, and we do not guarantee uninterrupted availability.

Guidance, not legal advice

Everything on this site is general information only. It is not legal, medical, psychological, social care or financial advice, and it is not a substitute for advice tailored to your family's situation. Using the site does not create a solicitor-client or any other professional relationship between you and EHCP Compass CIC. For advice on your case, contact IPSEA, SOS!SEN, your local SENDIASS, or a solicitor specialising in SEND law.

Your responsibilities

• Use the site lawfully and not in a way that harms others or the service.
• Keep your account details secure and accurate.
• Remove your child's name and identifying details before pasting text into the AI tools — see our AI transparency page.
• Check any letter or document we help you draft before you send it.

Disclaimer

We work hard to keep content accurate and current, but law, rates and policy change. We give no warranty that content is complete, accurate or up to date, and we are not responsible for the content of third-party websites we link to.

Limitation of liability

To the fullest extent permitted by the law of England and Wales, EHCP Compass CIC and its directors, staff and volunteers are not liable for any loss or damage arising from your use of, or reliance on, this website — including indirect or consequential loss, loss of opportunity, or the outcome of any assessment, appeal or complaint. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Intellectual property

Content on this site is © EHCP Compass CIC and its contributors unless stated otherwise. You may share links, print pages for personal use, and quote short extracts with credit. Please email us before republishing or using content commercially.

Changes to these terms

We may update these terms from time to time. The "Last updated" date above shows the current version.

Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute.

Contact

Email help@ehcpcompass.co.uk.