Support Directory
A directory of England's SEND support organisations, including legal, financial and emotional support. Each listing has its own recorded evidence status.
Crisis support
9 organisations
Free SEND legal advice for families in England, by phone through the Call-in Helpline and by booked Advice Line appointments.
IPSEA Call-in Helpline. During IPSEA's current pilot some sessions are triage (booking you with an adviser) and some give direct advice — check the official page for current days and times
Check ipsea.org.uk for current times
Free national helpline staffed by volunteers offering next-step SEN advice.
Opening times change — check the current times on sossen.org.uk before calling
Free legal advice on child, family and education law.
Check the organisation's website for current opening hours
UK-wide charity for families with disabled children. Advice on benefits, education, health, social care and transition.
Freephone
Check the organisation's website for current opening hours
NAS no longer runs a phone helpline — visit their advice and guidance hub for information and support for autistic people and their families.
Information and support for people with learning disabilities and their families.
Freephone
Check the organisation's website for current opening hours
Free, confidential support on disability — by phone, webchat and email.
Check the organisation's website for current opening hours
Investigates complaints about councils, including EHCP handling. Free to use.
Check the organisation's website for current opening hours
Free, confidential and impartial information, advice and support on SEND for children, young people and parents. Every local authority must arrange this service; how it is run differs by area, so ask your local service how it keeps its advice impartial. Use the IASS Network's 'Find your local IAS service' directory below. If you are not sure which council you live in, GOV.UK's 'Find your local council' tool can tell you.
Varies by local authority
Dated source checks are recorded item by item in the 29 September 2026 audit; this is not a blanket same-day check. Opening hours can change, so follow the linked organisation page before calling. Spot an out-of-date number? Email help@ehcpcompass.co.uk.